Legal
Privacy Policy
Last updated: July 22, 2026
This Privacy Policy explains how Lanthum Limited ("Lanthum," "we," "us," or "our") collects, uses, and protects your information when you visit lanthum.io, contact us, or take part in our text-messaging program. Lanthum Limited is a digital studio based in Hong Kong, specialising in Shopify development and creative strategy.
Information we collect
- Information you give us: your name, email address, mobile phone number, company or store details, and the contents of any enquiry you submit through our contact form.
- Consent records: when you opt in to text messages, we record your consent, the phone number provided, and the date and time of opt-in.
- Usage information: basic analytics such as pages visited and device type, collected to improve the site.
SMS/text messaging & mobile information
If you opt in on our contact form, you consent to receive text messages from Lanthum Limited related to your enquiry, project updates, and customer care. The program details are:
- Program: Lanthum Limited enquiry, project-update, and customer-care messages.
- Message frequency: varies based on your interaction with us.
- Cost: message and data rates may apply, per your mobile carrier's plan.
- Opt-out: reply STOP to any message to unsubscribe at any time.
- Help: reply HELP for assistance, or contact us at business@lanthum.com or +1 (628) 600-3336.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service or messaging delivery, is permitted solely to operate the program. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we use your information
- To respond to your enquiries and provide the services you request.
- To send the text messages you have opted in to receive.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations and enforce our terms.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate our business (for example, email, form, and SMS delivery providers), bound by confidentiality obligations, and only as needed to provide their service. As stated above, mobile opt-in and consent data is never shared with third parties or affiliates for marketing purposes.
Data retention
We keep your information only as long as necessary to fulfil the purposes described here, to comply with our legal obligations, and to resolve disputes. You may ask us to delete your information at any time.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to text messages at any time by replying STOP or contacting us. To make a request, email business@lanthum.com.
Cookies & analytics
We use minimal cookies and privacy-conscious analytics to understand how the site is used. You can control cookies through your browser settings.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.
Contact us
Lanthum Limited
Email: business@lanthum.com
Phone / Text: +1 (628) 600-3336
Hong Kong